Recently, DXTECH was honored to receive a valuable after-sales feedback video from a renowned advertising enterprise in Qatar. As our esteemed partner in the region, this client had previously purchased a series of high-end fiber optic equipment produced by DXTECH, specifically including the 1530SPT 6000w fully enclosed sheet and tube laser cutter, press brake, 3000w 4-in-1 laser welder, as well as the 1313 co2 laser cutting and engraving machine suitable for non-metal cutting and the automatic CNC bending machine for advertising. This equipment series constituted the client’s newly upgraded production line, aimed at enhancing the quality and efficiency of their advertising design and production services. To ensure smooth operation of the equipment and meet client needs, DXTECH dispatched a professional engineering team to provide on-site after-sales service, and after comprehensive testing and debugging, received high praise from the client.
Client Background and Needs
With its rich industry experience and exceptional design capabilities, this advertising company in Qatar has secured a place in the local advertising market. The company’s business covers outdoor and indoor advertising design, road and industrial signage production, digital printing, and other fields, while also providing highly customized design services to meet the diverse needs of different clients. Facing increasingly fierce market competition, the company’s management decided to comprehensively upgrade its production equipment to achieve a qualitative leap in the quality of advertising products and services. After detailed market research and product comparisons, DXTECH won the clients with its outstanding technical strength, reliable product performance, and professional service team.
After in-depth communication and discussion with the DXTECH sales team, the client ultimately decided to purchase five high-end pieces of equipment at once, including the 1530SPT 6000w fully enclosed sheet and tube laser cutter, press brake, 3000w 4-in-1 laser welder, aiming to comprehensively upgrade its production capacity through the introduction of this series of high-tech equipment to serve a wider range of clients with higher standards and stricter requirements. To express sincere gratitude for the client’s trust and support, DXTECH specially provided a seven-day on-site after-sales service package, covering the entire process from equipment installation, debugging, and operator training, to comprehensive performance testing, aimed at helping the client quickly master the new equipment and achieve efficient production.
Client Video Feedback
With the safety of the five high-end pieces of equipment at the client’s factory, DXTECH’s professional engineering team immediately arrived at the site to begin a week-long comprehensive after-sales service. During this period, the engineers not only ensured the correct installation and debugging of the equipment but also provided meticulous operational training to help the client’s team quickly grasp the various functions and operational skills of the equipment. After this series of efforts, the client gained a deep understanding and recognition of DXTECH’s equipment operation and performance and specially recorded video feedback to express their satisfaction.
In the video, the client highly praised DXTECH’s equipment and services. They specifically mentioned that the 1530SPT fully enclosed sheet and tube laser cutter, press brake, 3000w 4-in-1 laser welder, as well as the 1313 co2 laser cutting and engraving machine suitable for non-metal cutting and the automatic CNC bending machine for advertising, played a crucial role in the process of advertising design and production, not only significantly improving work efficiency but also significantly enhancing product precision and quality. The client particularly appreciated the professionalism and enthusiastic service of DXTECH’s after-sales engineering team, believing that they not only possessed profound professional knowledge but also demonstrated great enthusiasm and patience, helping the client’s team master complex equipment operation skills in a short period and providing strong technical support for the company’s rapid development.
The client also emphasized in the video that DXTECH’s after-sales service was not just a one-time installation and debugging but rather a long-term, ongoing support and companionship. From equipment purchase to subsequent use, DXTECH always centered on the client, actively responded to client needs, provided customized solutions, and ensured that the client could fully leverage the advantages of the equipment to achieve business growth and transformation.
In summary, DXTECH’s successful application in the advertising industry in Qatar not only validated the exceptional quality of its products and services but also laid a solid foundation for future cooperation between the two parties in more fields. DXTECH will continue to continuously improve its products and services, providing more efficient and intelligent manufacturing solutions for global clients and jointly promoting industry progress and development.
sheet tube laser cutting machine sample
Sheet tube laser cutting machines are capable of cutting a wide variety of metal materials such as stainless steel, aluminum, brass, copper, titanium, carbon steel, and various alloys. Not only can it process metal sheets, but it can also process round metal tubes, square metal tubes, etc. The thickness of the material that can be cut depends on the power of the laser and other machine specifications, but generally speaking, the material range that can be cut by the plate and tube laser cutting machine is 0.5-25mm.
We provide free proofing service, welcome to consult.
Press Brake Machine Bending Samples
Press brake machines can bend a variety of metal materials such as stainless steel, iron, copper, aluminum, titanium and carbon steel. As small as non-ferrous metals, ferrous metal sheets, automobiles and ships, electrical appliances, decoration, kitchen utensils, cabinets, elevator cabinet doors, cutting and bending processing; as large as the aerospace field, CNC shearing machines and sheet metal bending machine are playing an increasingly important role.
We provide free proofing service, welcome to consult.
Laser Welding Machine Samples
The hand-held fiber laser welding machine is used for welding various metal materials, and can weld stainless steel mirror characters, stainless steel electroplated characters, precision stainless steel characters, iron paint characters, etc. Used in lighting, mold and other industries, communication equipment, medical treatment, electronics, copper parts and small welding processing industries.
We provide free proofing, welcome to consult.
DXTECH Quality Assurance
2 Years free warranty
- This warranty only covers normal use of the laser machine
- This warranty does not cover any third party software or virus related issues not purchased from DXTECH
- We continue to provide lifetime free technical support to original customers. However, the warranty is not transferable.
Complete After-sales Service
- Your salesperson and factory technicians will together take care of all your after-sales issues from the moment you received the laser machine.
- We provide free online training and techinical support. Besides, we can also go to your place to settle down the installation, debugging, training, and using matters.
