Recently, DXTECH had the privilege of providing a 1530SPT fully enclosed stainless steel and carbon steel laser cutting machine to an Italian customer. Upon the machine’s arrival at the customer’s factory, our professional team of engineers immediately departed for Italy to personally conduct on-site installation and operational training for the customer. After a week of intensive training, we received valuable feedback from the customer.
Customer Background and Precise Recommendation
This Italian customer is deeply rooted in the metal processing industry, with a business scope covering stainless steel, low-carbon steel, aluminum manufacturing, and comprehensive engineering services. They have a particularly urgent need for cutting metal sheets and pipes. Based on a thorough understanding of the customer’s needs and European environmental standards, our sales team carefully recommended the 1530SPT fully enclosed laser cutting machine to meet their production and processing requirements for stainless steel, carbon steel, and other metallic materials.
To help the customer gain a more comprehensive understanding of the advantages of the 1530SPT fully enclosed laser cutting machine, DXTECH’s sales team engaged in in-depth communication with the customer. Through one-on-one detailed explanations, they provided comprehensive information to the customer, covering the machine’s structural characteristics, working principles, cutting performance, and maintenance. Additionally, utilizing advanced remote video technology, DXTECH demonstrated the machine’s cutting effects in actual operation, allowing the customer to intuitively feel the precision and efficiency of the equipment. The customer ultimately chose to partner with us, and after meticulous manufacturing, rigorous testing, and third-party authoritative inspection, the machine successfully arrived at the customer’s factory.
DXTECH Onsite Services
DXTECH 1530SPT fully enclosed stainless steel carbon steel laser cutting machine in Italy
Our team of engineers not only completed the installation and system debugging of the machine at the customer’s factory but also provided detailed operational training and immediate question-answering services. The customer expressed sincere gratitude to our engineering team, highly praising them for their superb technical skills, patience, and friendliness. They were able to quickly answer various questions raised by the customer while maintaining a professional and enthusiastic attitude.
In the video, the customer also demonstrated the machine’s cutting test process, fully showcasing the significant advantages of the fully enclosed protective cover in protecting user safety and reducing noise and dust pollution. Meanwhile, the internal dual-monitoring system allows users to observe the processing situation in real time, further enhancing operational convenience and safety.
Advantages of DXTECH 1530SPT Fully Enclosed Stainless Steel and Carbon Steel Laser Cutting Machine
As an all-in-one plate and profile cutting machine, the 1530SPT fully enclosed laser cutting machine can easily meet the cutting requirements of various metal profiles such as square tubes, round tubes, U-shaped steel, and angle steel. Equipped with a 1000w-6000w laser, the machine can flexibly adjust the laser power according to different materials and thicknesses, achieving high-speed and efficient cutting, which is highly favored by the metal processing industry.
1. Fully Enclosed Protective Cover
The external part of the machine adopts a fully enclosed design, effectively protecting users and the machine from laser and metal swarf hazards, while reducing noise and dust pollution. The internal dual-camera setup allows users to monitor the machine’s working status and processing effects through the display screen at any time.
2. Dual-Function Capability
The equipment integrates plate and profile cutting into one unit, enabling the cutting of various metal profiles such as round tubes, square tubes, flat bars, square steels, and U-shaped steels without the need to change equipment or accessories. This significantly saves acquisition costs and space and improves productivity.
3. Dual Workbench Design
Adopting an independently developed interchangeable high and low workbench, it achieves rapid changeovers with a changeover time of less than 15 seconds. This significantly shortens loading and unloading times, reduces costs, and enhances work efficiency.
4. Integrated Mobile Electrical Cabinet
Electrical components and the laser source are integrated into an external mobile electrical cabinet, facilitating user maintenance and repairs. Additionally, a waterproof powder extension design is adopted to effectively extend the service life of electrical components.
5. Efficient Cutting
Using a gear and rack drive system, the dual-drive structure ensures rigidity and precision, shortening feeding time. Equipped with a 1000-6000W laser, the machine can flexibly adjust the laser power according to different materials and thicknesses, achieving high-speed and efficient cutting.
DXTECH Quality Assurance
2 Years free warranty
- This warranty only covers normal use of the laser machine
- This warranty does not cover any third party software or virus related issues not purchased from DXTECH
- We continue to provide lifetime free technical support to original customers. However, the warranty is not transferable.
Complete After-sales Service
- Your salesperson and factory technicians will together take care of all your after-sales issues from the moment you received the laser machine.
- We provide free online training and techinical support. Besides, we can also go to your place to settle down the installation, debugging, training, and using matters.
Customer feedback
If you have any questions or requirements about DXTECH’s products, please feel free to contact us. We look forward to working with you to create a brighter future!