1. Customer background and needs
The customer from Reunion Island is engaged in manufacturing. It is a machining company and one of the main suppliers of springs, general machining, gears, chains and special screws in the Reunion market.
The customer learned about DXTECH through Facebook ads and became very interested in the smooth and versatile FLT metal sheet and tube laser cutting machine video we released. Subsequently, the customer sent us an inquiry and expressed his willingness to buy, and DXTECH immediately arranged for sales follow-up.
During the communication, we learned that the customer was facing the problem of insufficient productivity and could not meet the growing order demand. In particular, the cutting process of metal sheets and metal tubes has become a key link restricting production capacity. Therefore, the customer urgently needs to find an efficient and versatile cutting solution.
2. Understand DXTECH and conduct on-site inspections
During the communication process, we learned that the customer was very interested in the FLT metal sheet and tube laser cutting machine. This was the first time that the customer came into contact with a dual-purpose fiber laser cutting machine, so there were certain doubts and misunderstandings. In order to eliminate the customer’s concerns, we sincerely invite the customer to come to the DXTECH factory in China for a field inspection.
First, we led the customer to the DXTECH office and introduced the brand’s growth history and its leading position in the global laser industry. DXTECH has 14 years of experience in the laser industry, and its products are exported to more than 180 countries and regions including Europe and the United States. It is committed to providing integrated laser application solutions for global users.
Then, the staff led the customer to visit the factory and introduced the working principle, operation process and technical advantages of the FLT machine in detail. At the same time, we also conducted a cutting demonstration based on the actual needs of the customer, showing the efficiency and precision of the FLT metal sheet and tube laser cutting machine.
Metal Sheet and Tube Laser Cutting Machine for Sale in Reunion
Metal Sheet and Tube Laser Cutting Machine for Sale in Reunion
3. The main advantages of FLT
Metal Sheet and Tube Laser Cutting Machine for Sale in Reunion
1. One machine with two uses One machine
Dual-use function saves cost and space. It can not only process metal sheets, but also various metal pipes, which greatly improves work efficiency.
2. The sturdy steel bed keeps the machine from deforming for many years.
3. World-class guide rails, racks and other components to ensure cutting accuracy.
4. Professional CNC pipe cutting system, easy to operate and maintain.
5. Integrated large air volume dust removal system.
6. Imported high-end accessories provide users with powerful cutting capabilities and efficiency, ensuring high precision and stable operation of the machine.
4. Customer evaluation and satisfaction
Metal Sheet and Tube Laser Cutting Machine for Sale in Reunion
After field investigation and in-depth understanding, the customer is very satisfied with the performance of the FLT plate-tube integrated laser cutting machine. The customer believes that DXTECH has a strong brand, reliable machine quality, and thoughtful after-sales service. In particular, the efficient cutting ability, precision and stability of the FLT machine fully meet the production needs of customers.
5. Purchase process and service commitment
After the customer decided to purchase the FLT metal sheet and tube laser cutting machine, we explained to the customer in detail the main process after purchasing the machine, including procurement, design, assembly, inspection, packaging and delivery. At the same time, we also promised to provide professional track maintenance and high-quality after-sales service to ensure that customers receive all-round support and protection during use.
This cooperation not only deepened the cooperative relationship between DXTECH and Reunion Island’s manufacturing customers, but also further enhanced DXTECH’s reputation and influence in the global laser cutting equipment market. Thank you very much for the trust and support of Reunion Island customers for DXTECH. I hope that through our continuous efforts and the continued support of our customers, DXTECH will be able to provide more efficient and intelligent laser cutting solutions for global users.