Recently, DXTECH received detailed video feedback from a Turkish customer, demonstrating the customer’s extremely high satisfaction with our product and further consolidating the foundation of cooperation between the two parties. Half a month ago, this Turkish customer successfully received the 1530FP Series 2kW Steel Plate Fiber Laser Cutting Machine, meticulously manufactured and delivered by DXTECH. After a half-month period of intensive operation and rigorous testing, the customer specially produced detailed video feedback, comprehensively showcasing the machine’s user experience and exceptional performance.
Customer Background
This Turkish customer has been deeply rooted in the construction industry for many years, accumulating rich industry experience and already equipping themselves with plasma-cutting machines to meet their basic production needs. However, to further enhance the quality and production efficiency of cut products, the customer decided to conduct in-depth market research and product comparisons, aiming to introduce more advanced cutting technology. In this process, the customer conducted comprehensive and detailed investigations of multiple suppliers, with evaluation dimensions covering machine performance, company comprehensive strength, after-sales service, and other aspects. DXTECH stood out among numerous competitors and ultimately won the trust and favor of the customer, thanks to its exceptional product quality, cutting-edge technological advantages, profound industry experience, and comprehensive after-sales service system.
Customized Solutions
DXTECH 1530FP series 2kW steel sheet fiber laser cutting machine in Türkiye
DXTECH 1530FP series 2kW steel sheet fiber laser cutting machine in Türkiye
In response to the customer’s specific needs and expectations, the DXTECH sales team conducted in-depth needs analysis and market research, and based on this, carefully recommended the 1530FP Series 2kW Steel Plate Fiber Laser Cutting Machine. This model, with its efficient cutting capability, precise processing accuracy, and stable and reliable operational performance, perfectly meets the customer’s high standards and strict requirements for cutting services. Under the professional explanations and live demonstrations of the sales staff, the customer gained a comprehensive and in-depth understanding of the cutting machine’s power configuration, table selection, detailed parameters, and application scenarios. The customer highly praised and recognized the professional competence, patient answers, and meticulous service demonstrated by the DXTECH team and immediately decided to purchase this equipment.
Remote Installation and Commissioning Service
After precise manufacturing, strict quality inspection, and thorough transportation arrangements, the steel plate fiber laser cutting machine successfully arrived at the customer’s factory. To ensure the machine could quickly be put into production use, the DXTECH engineering team promptly responded and initiated remote guidance for installation and commissioning. Under the professional guidance and clear instructions of the engineers, the customer quickly mastered the installation and commissioning methods of the machine and successfully put it into production operation.
After a half-month period of intensive operation and rigorous testing, the customer highly evaluated the machine’s performance. In the video, the customer first expressed sincere appreciation for the machine’s appearance design, believing it to be aesthetically pleasing with smooth lines, fully meeting their aesthetic standards. Subsequently, the customer showed us various metal material products cut using this cutting machine, including rectangular steel plates, circular plates, and aluminum plates. The cutting results were breathtaking, with smooth and flawless cutting surfaces without burrs, fully demonstrating the machine’s exceptional performance in cutting accuracy and efficiency. The customer expressed extremely high satisfaction and recognition for this.
At the end of the video, the customer once again expressed deep gratitude and appreciation to DXTECH. He stated that with the assistance of DXTECH’s skilled technical engineers, they completed the setup and optimization of this steel plate fiber laser cutting machine, making it fully meet their production needs. The customer looks forward to continuing cooperation with DXTECH in the future and hopes that both parties can work together to create even more outstanding achievements.
DXTECH 1530FP series 2kW steel sheet fiber laser cutting machine ADVANTAGES
1. Open-frame Design: This equipment adopts a spacious bed structure, greatly enhancing operational convenience and maintenance ease, and is equipped with an independent electrical control box, further boosting the machine’s mobility.
2. High Cutting Speed: With its exceptional overall stability and user-friendly control interface, this equipment can swiftly and accurately complete cutting tasks for a variety of metal materials, including sheet metal, precision components, hardware tools, and artisanal gifts.
3. High Stability: By fully leveraging the advantages of fiber-optic transmission technology, the mechanical structure is simplified, ensuring the enduring stability of the optical path, thus providing unparalleled stability during the cutting process.
4. Cost-Effective: As a preferred choice in the field of metal processing, it not only stands out with its astonishing cutting speed and low operational costs but also becomes a distinguished representative of high cost-effectiveness on the market, thanks to its outstanding stability and exceptional performance.
sheet tube laser cutting machine sample
Sheet tube laser cutting machines are capable of cutting a wide variety of metal materials such as stainless steel, aluminum, brass, copper, titanium, carbon steel, and various alloys. Not only can it process metal sheets, but it can also process round metal tubes, square metal tubes, etc. The thickness of the material that can be cut depends on the power of the laser and other machine specifications, but generally speaking, the material range that can be cut by the plate and tube laser cutting machine is 0.5-25mm.
We provide free proofing service, welcome to consult.
DXTECH Quality Assurance
2 Years free warranty
- This warranty only covers normal use of the laser machine
- This warranty does not cover any third party software or virus related issues not purchased from DXTECH
- We continue to provide lifetime free technical support to original customers. However, the warranty is not transferable.
Complete After-sales Service
- Your salesperson and factory technicians will together take care of all your after-sales issues from the moment you received the laser machine.
- We provide free online training and techinical support. Besides, we can also go to your place to settle down the installation, debugging, training, and using matters.
Customer feedback
This cooperation not only once again proves DXTECH’s exceptional strength in the field of fiber laser cutting machines but also lays a solid foundation for the long-term cooperative relationship between us and our customers. We firmly believe that through joint efforts and continuous innovation by both parties, we will be able to provide customers with more high-quality, efficient, and customized cutting solutions, jointly promoting industry progress and development.