Recently, DXTECH was pleased to receive video feedback from a client of an automotive manufacturing company in Lithuania. The company successfully received the newly developed DXTECH 1530SP series carbon steel fiber laser cutting machines half a month ago. After a series of rigorous debugging and cutting tests, the machines have been successfully put into production and have demonstrated excellent performance. In recognition of this, the client specially recorded a video of usage feedback to express their high satisfaction and recognition.
Client Background
This Lithuanian client has been deeply involved in the automotive manufacturing sector for many years and has extensive metal cutting needs. As seasoned professionals in the automotive industry, they have extremely stringent requirements for equipment quality and after-sales service. In the past, the company preferred to choose mechanical equipment imported from the United States, mainly due to concerns about the quality and after-sales service of Chinese mechanical equipment. However, DXTECH’s unique design caught the client’s attention. In subsequent in-depth discussions, DXTECH’s sales team, with their professional knowledge, patient reception, and friendly service attitude, successfully dispelled the client’s doubts and earned their initial trust.
In further communication, DXTECH’s business personnel fully demonstrated their deep industry knowledge and professionalism. They not only provided detailed answers to the client’s questions about equipment performance, technical parameters, and other aspects but also actively helped the client solve a series of practical problems. These efforts not only gave the client a whole new understanding of DXTECH’s machine quality and after-sales service but also strengthened their determination to choose Chinese mechanical equipment.
Machine Recommendation
1530SP series carbon steel metal fiber laser cutting machine in Lithuania
1530SP series carbon steel metal fiber laser cutting machine in Lithuania
After fully understanding the client’s actual needs, DXTECH’s sales team carefully recommended the 1530SP series metal fiber laser cutting machine. This machine, with its efficient cutting capabilities, precise processing accuracy, and stable and reliable operational performance, perfectly meets the client’s high standards for cutting services. Additionally, the machine is equipped with a fully enclosed protective cover, which not only complies with CE environmental requirements but also maximizes operator safety.
With detailed explanations and video demonstrations from the sales staff, the client gained a comprehensive and in-depth understanding of the various performance parameters of the 1530SP series metal fiber laser cutting machine. They were impressed by the professionalism, patience, and meticulousness demonstrated by the DXTECH team and highly praised and recognized DXTECH’s brand strength and service quality. Ultimately, the client decided without hesitation to purchase this machine to further improve their production efficiency and product quality.
Remote Installation and Debugging
After the machine successfully arrived at the client’s factory, DXTECH’s engineering team promptly initiated remote installation and debugging guidance. Under the professional guidance and clear instructions of the engineers, the client quickly mastered the machine’s installation and debugging methods and successfully put it into production use.
In the video sent by the client, they could hardly contain their joy and satisfaction. The client expressed that installing such an outstanding machine in their own factory had been their long-held expectation. They also showed us stainless steel, carbon steel, and other metal material products cut by the 1530SP series metal fiber laser cutting machine. The cutting quality of these products is impeccable, with both the flatness and precision of the cutting surfaces meeting the client’s expectations. The client once again expressed heartfelt gratitude and appreciation to the DXTECH team for their professional competence and service quality.
DXTECH Quality Assurance
2 Years free warranty
- This warranty only covers normal use of the laser machine
- This warranty does not cover any third party software or virus related issues not purchased from DXTECH
- We continue to provide lifetime free technical support to original customers. However, the warranty is not transferable.
Complete After-sales Service
- Your salesperson and factory technicians will together take care of all your after-sales issues from the moment you received the laser machine.
- We provide free online training and techinical support. Besides, we can also go to your place to settle down the installation, debugging, training, and using matters.
Customer feedback
This cooperation not only demonstrates DXTECH’s outstanding strength and leading position in the field of metal fiber laser cutting machines but also further consolidates the long-term cooperative relationship between DXTECH and the Lithuanian client. In the future, we will continue to innovate, optimize products and services, and provide more efficient, intelligent, and reliable metal processing solutions for clients worldwide!