1. Customer background and needs
The customer from Guinea is engaged in the production of metal signs and products and owns a mature factory. The customer uses plasma cutting machines for manufacturing work all year round. Recently, the customer is dissatisfied with some shortcomings of the plasma cutting machine: rough cutting surface, large heat-affected zone, material waste, etc. Then the customer decided to seek technology upgrades and wanted to buy a new fiber laser cutting machine to improve production efficiency and product quality.
2. Understand DXTECH and conduct on-site inspections
The customer knew DXTECH through Google search and sent us an inquiry. DXTECH immediately arranged sales follow-up. Since the customer bought a fiber laser cutting machine for the first time, we recommended DXTECH’s stainless steel laser cutting machine with the highest sales volume and the highest praise rate to the customer. The customer attached great importance to this cooperation and came to the DXTECH factory in China for a field visit.
DXTECH’s sales team welcomed them very warmly and led the customer into the DXTECH factory to fully understand the stainless steel laser cutting machine sold by DXTECH. The staff introduced the working principle, operation process and technical advantages of the FL stainless steel laser cutting machine to the customer in detail. At the same time, we also conducted a cutting demonstration based on the actual needs of the customer, showing the efficiency and precision of the FL stainless steel laser cutting machine.
FL Stainless Steel Laser Cutting Machine for Sale in Guinea
FL Stainless Steel Laser Cutting Machine for Sale in Guinea
3. The main advantages of FL
FL Stainless Steel Laser Cutting Machine for Sale in Guinea
1. High-rigidity Welding Machine Bed: The stainless steel laser cutting machine bed is processed with a stress relief annealing method, which ensures its strong strength, and is not easy to deform. The max load of platform is 1000KG, stable and reliable in a variety of working scenarios.
2. Optimized Exhausting System: The new generation introduces German technology and the air outlet is designed to be large in front while small in the back, which ensures consistent ventilation effects and significantly improves the performance of the ventilation system.
3. Assembled Delivery: Well-designed and can be put directly into the container without disassembling any parts. Upon being powered on, it runs immediately. This design significantly shortens the customer’s installation and debugging time and greatly facilitates the customer’s use experience.
4. All-round Smart Automatic Lubrication: Compared to the cutters equipped with 8 point lubrication system. It improves the service life of the equipment by up to 20%.
5. Material Collecting Trolley: The DXTECH trolley has an innovative design and adopts German corrugated technology, improving load-bearing and deformation resistance and significantly extending service life.
4. Customer evaluation and satisfaction
FL Stainless Steel Laser Cutting Machine for Sale in Guinea
Interestingly, the customer’s brother contacted another DXTECH sales representative through the Internet and expressed his intention to buy a welding machine and a bending machine. So the DXTECH sales team led the customer to continue to investigate the bending machine and welding machine for his brother.
After field investigation and in-depth understanding, the Guinean customer was very satisfied with the performance of the FL stainless steel laser cutting machine, and was also impressed by DXTECH’s emphasis on quality and after-sales. The customer said that this machine is at least four times faster than plasma equipment in cutting and preparation work. The sales team’s detailed explanation helped them understand the advantages of the fiber laser cutting machine, making their purchase decision easier.
5. Purchase process and service commitment
After the customer decided to purchase the FL stainless steel laser cutting machine, we explained in detail the main processes after purchasing the machine, including procurement, design, assembly, inspection, packaging, delivery, etc. At the same time, we also promised to provide professional tracking maintenance and high-quality after-sales service to ensure that customers receive all-round support and protection during use.
Thank you very much for the trust and support of Guinean customers to DXTECH. We hope that through our continuous efforts and the continued support of our customers, DXTECH can provide more efficient and intelligent laser cutting solutions for global users.