Saudi/KSA Customers Highly Praise the DXTECH 2040 6kw FP Series Metal Laser Cutting Machine

Recently, we received valuable feedback from Saudi customers. The DXTECH 2040 6kw FP series metal laser cutting machines they purchased have performed exceptionally well in signage production, earning them high praise. This not only confirms the quality of our products but also acknowledges our technological innovation capabilities.

Customer Background and Needs

The customer operates in the signboard manufacturing industry and, as a leader in this field, they fully understand the importance of metal cutting in signage production. Whether it’s carbon steel, stainless steel, or other metal materials, they all require precise cutting to form beautiful and durable signboards. However, traditional plasma cutting machines have struggled to meet their growing demands in terms of cutting quality and efficiency. Therefore, they began searching for more efficient and precise cutting equipment.

It was against this backdrop that the DXTECH 2040 6kw FP series metal laser cutting machine came into their view. This equipment quickly won the favor of customers due to its exceptional cutting performance, stable operation, and convenient operation mode. Within just a month after the equipment arrived, customers deeply felt the transformation brought by the laser cutting machine through actual cutting operations.

Dual Enhancement in Cutting Quality and Speed

Compared to plasma cutting machines, the DXTECH 2040 6kw FP series metal laser cutting machine demonstrated significant advantages. When cutting materials like carbon steel and stainless steel of the same thickness, the laser cutting machine provided smoother cutting surfaces and faster cutting speeds. This not only improved production efficiency but also reduced energy consumption and costs during the cutting process. More importantly, high-quality cutting samples won the customer more orders, further enhancing their market competitiveness.

Customer Feedback Video

Saudi Arabian customers use 2040 FP metal laser cutting machine video feedback

To express their gratitude, the customer specially recorded a feedback video. In the video, the customer couldn’t hide their satisfaction with the DXTECH 2040 6kw FP series metal laser cutting machine. They stated, “This machine has made our work very easy, and its power fully meets our needs. We are very pleased with it.”

The customer also described in detail the ease of operation of the laser cutting machine. They mentioned that the laser cutting machine could easily handle cutting tasks for different thicknesses of carbon steel, stainless steel, and aluminum. This broad applicability made them more capable when facing various complex cutting tasks.

Metal Laser Cutting Machine Sample1

Saudi Arabian customers use metal laser cutting machine sample

Metal Laser Cutting Machine Sample2

Saudi Arabian customers use metal laser cutting machine sample

Furthermore, the customer showcased the cut parts in the video. These parts not only had smooth cutting surfaces and precise dimensions but also came in various shapes, fully demonstrating the flexibility and diversity of the laser cutting machine. From the customer’s showcase, it was evident that they had fully mastered the use of the laser cutting machine and could leverage it to its fullest potential.

2040 6kw FP Series Metal Laser Cutting Machine Advantages

1. Bed Frame Process and Quality

  • We adopt steel plate welded bed frames, which undergo precise engraving, drilling, cleaning, washing, polishing, and 600°C high-temperature strengthening in a five-axis gantry machining center, followed by natural air-drying for 15-20 days to ensure exceptional hardness.
  • With independent research and manufacturing capabilities, we strictly control every process to ensure quality. Unlike some small factories that omit multiple processes to reduce costs, we adhere to high standards and strictly monitor and record every manufacturing step.

2. Operating System and Control Software

  • Equipped with the FUSCT operating system, a leading export brand known for its stability, reliability, and ease of operation.
  • Included is the FASCUT 2000C control software, featuring automatic obstacle avoidance and follow-up cutting capabilities, supporting three-level piercing, automatic edge detection, and electric compensation to enhance cutting efficiency and accuracy.
  • Upon purchasing the machine, we will provide 24/7 engineer services and preset some parameters for future use.

3. Parts Management and Verification

  • Parts are stored in an orderly manner, with each part equipped with a unique code and QR code.
  • Scanning the QR code can verify purchase records, and a purchase list document is also provided to ensure transparent management.
  • Equipped with a high-precision controller to ensure stable machine operation.

4. Motor Performance and Auto-Focusing

  • Powered by a 1300W Japanese Fuji servo motor, it provides powerful acceleration to enhance cutting efficiency.
  • Featuring an auto-focusing function, customers only need to input the material thickness in the control system, and the laser head will automatically adjust the focal length to accommodate different metal thicknesses for cutting, providing convenient operation.

DXTECH Quality Assurance

2 years free warranty

  • This warranty only covers normal use of the laser machine
  • This warranty does not cover any third party software or virus related issues not purchased from DXTECH
  • We continue to provide lifetime free technical support to original customers. However, the warranty is not transferable.

Complete After-sales Service

  • Your salesperson and factory technicians will together take care of all your after-sales issues from the moment you received the laser machine.
  • We provide free online training and techinical support. Besides, we can also go to your place to settle down the installation, debugging, training, and using matters.

The feedback from Saudi customers not only provides an intuitive demonstration of the performance of DXTECH metal laser cutting machines but also serves as a testament to the strength of our brand and the quality of our services. We look forward to working together with more partners like our Saudi customers to jointly promote innovation and development in the metal cutting industry!

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