Recently, we were honored to receive a machine usage feedback video from a purchasing manager in Bosnia and Herzegovina. This manager is responsible for introducing and evaluating various production equipment. Half a month ago, his company successfully received and commenced using the DXTECH 1530FL cost-effective fiber laser cutting machine. Nowadays, the machine is running stably and efficiently in the customer’s factory, demonstrating exceptional performance. For this, the customer specially expressed their sincere gratitude to us through a video.
Customer Background
The Bosnian customer’s company is a long-established and powerful family-owned enterprise that has long focused on steel production and sheet metal processing. After conducting market research, the customer decided to introduce advanced laser cutting technology to improve production efficiency, reduce production costs, and enhance the company’s market competitiveness.
When searching for a suitable laser cutter supplier, the customer contacted us through its website. During the initial communication with the customer, our sales staff demonstrated a high level of professionalism and service awareness. Based on the customer’s actual needs and production environment, they recommended the 1530FL cost-effective fiber laser cutting machine. This machine not only has a fashionable appearance and compact structure but also boasts high cutting accuracy, fast speed, and good stability, capable of easily meeting the cutting needs of various complex materials. Additionally, we provided comprehensive after-sales service and installation training systems to ensure that the customer receives timely and professional technical support during use. Ultimately, we won the customer’s favor.
Machine Installation and Debugging
After the machine arrived at the customer’s factory, DXTECH’s technical team immediately communicated and cooperated closely with the customer. Based on the venue information and production needs provided by the customer, they formulated a detailed machine installation plan. With the remote assistance of engineers, the customer completed the machine installation and conducted a comprehensive debugging process.
During the debugging, the customer rigorously tested various performance indicators of the machine, including cutting accuracy, cutting speed, and stability. The test results showed that this 1530FL cost-effective fiber laser cutting machine excelled in these aspects, fully meeting the customer’s production needs. Furthermore, the customer conducted cutting tests on different materials and thicknesses of metal plates using the machine, and the results were equally satisfactory.
Customer Evaluation
Bosnia and Herzegovina customers’ feedback video on cost-effective fiber laser cutting machine
After completing the machine installation and debugging, the customer highly praised the performance of this cost-effective laser cutter. They especially showed us through a video how the machine is applied in actual production.
In the video, the customer excitedly showed us various finished products cut by the machine, including a 10mm thick carbon steel plate, an aluminum sign with their name, and two thin carbon steel plates with the company’s name. These finished products not only have high cutting accuracy and smooth edges but also exhibit extremely high production efficiency, significantly enhancing the customer’s production capacity and product quality.
The customer emotionally stated in the video, “After testing different materials, this cost-effective laser cutter demonstrated perfect cutting results. This not only deepened our understanding of DXTECH’s brand strength and technical level but also filled us with confidence and anticipation for our cooperation with DXTECH.”
The customer’s affirmation and praise are not only a high recognition of the DXTECH brand and products but also the best reward for the hard work of all our employees. We will continuously improve product performance and service quality to create greater value and better experiences for customers. At the same time, we also look forward to collaborating with more customers to jointly create a brighter future.
Advantages of DXTECH 1530FL cost-effective fiber laser cutting machine
1. High-Rigidity Laser Cutting Machine Bed Design
The 3kW laser cutting machine bed undergoes precise stress-relief annealing treatment, ensuring high structural strength and excellent deformation resistance. With a maximum platform load capacity of 1000kg, it maintains high stability and reliability in various working environments.
2. Efficiently Optimized Ventilation System Design
The new generation introduces German advanced technology, featuring an innovatively designed outlet with a larger front and smaller rear, ensuring consistent ventilation performance and significantly enhancing the overall efficiency of the ventilation system.
3. Convenient and Efficient Assembly and Shipping Process
This product adopts a highly rationalized design, allowing for direct loading into a container without disassembling any components. Upon power-up, it can immediately be put into operation, greatly shortening the customer’s installation and commissioning period and providing a more convenient and efficient user experience.
4. Advanced Comprehensive Intelligent Automatic Lubrication System
Compared to traditional cutting machines equipped with an 8-point lubrication system, the comprehensive intelligent automatic lubrication system adopted in this product can significantly increase the service life of the equipment by up to 20%, providing users with more durable and stable equipment performance.
5. DXTECH Innovative Material Collection Cart Design
The DXTECH material collection cart incorporates innovative German corrugated technology, significantly enhancing its load-bearing capacity and deformation resistance, effectively extending the product’s service life, and providing users with a more robust and durable material handling solution.
DXTECH Quality Assurance
2 years free warranty
- This warranty only covers normal use of the laser machine
- This warranty does not cover any third party software or virus related issues not purchased from DXTECH
- We continue to provide lifetime free technical support to original customers. However, the warranty is not transferable.
Complete After-sales Service
- Your salesperson and factory technicians will together take care of all your after-sales issues from the moment you received the laser machine.
- We provide free online training and techinical support. Besides, we can also go to your place to settle down the installation, debugging, training, and using matters.