An industrial metal processing enterprise in Cyprus has acquired the DXTECH 12kw 2560W ultra-large format fiber laser cutting machine. With the meticulous assistance of DXTECH’s professional engineering team, the machine completed the installation and commissioning processes and was immediately put into intense and efficient production operations. The customer praised our product, expressing great satisfaction, particularly with the exceptional performance demonstrated during cutting operations, and sent dedicated usage feedback.
Customer Background
This industrial metal processing enterprise in Cyprus is renowned for providing display stands, brackets, and welding services. As the business grew, especially with the increasing demand for high-precision cutting of large quantities, traditional methods could no longer meet the requirements for efficient and precise production. Therefore, the enterprise decided to introduce laser cutting technology to improve efficiency, ensure quality, and optimize costs. After market research, the enterprise chose DXTECH as its partner due to its leading technology, strong innovation capabilities, and good reputation in the laser cutting field, especially its expertise in handling large quantities of thick plates and ultra-large format materials.
Machine Selection
After fully understanding the customer’s specific needs, DXTECH’s sales team accurately recommended the 12kw 2560W ultra-large format fiber laser cutting machine. This model, with its powerful cutting capabilities, flexible configuration options, and comprehensive after-sales service system, perfectly meets the customer’s expectations for efficient, precise, and stable cutting solutions. During the sales process, DXTECH’s professional team not only elaborated on the machine’s technical features, performance parameters, and configuration advantages but also answered all the customer’s concerns, ensuring transparency of information and smooth communication, ultimately facilitating this cooperation.
After precise manufacturing, strict quality inspection, and efficient logistics transportation, the DXTECH 12kw 2560W ultra-large format fiber laser cutting machine arrived at the customer’s factory smoothly. To ensure the machine could quickly be put into production, DXTECH dispatched an experienced engineering team to arrive at the site in advance and closely collaborate with the customer’s team to complete the machine’s installation, commissioning, and initial cutting tests. In this process, the engineers not only demonstrated their professional technical expertise but also provided on-site training to help the customer’s team quickly master the machine’s operation and maintenance skills, laying a solid foundation for subsequent efficient production.
Customer Feedback
DXTECH 12KW 2560W series ultra large format fiber laser cutting machine in Cyprus Feedback
Subsequently, DXTECH received a valuable usage feedback video from the customer. In the video, the customer highly praised the performance of the DXTECH laser cutting machine in practical applications. He mentioned that the introduction of this 12kw 2560W ultra-large format fiber laser cutting machine significantly enhanced their ability to handle complex cutting tasks, easily tackling both large quantities of thick plate cutting and the precision processing of ultra-large format materials, with stable and reliable cutting quality that fully met or even exceeded their expectations.
The customer also especially thanked the DXTECH engineering team for their professional support and patient training, enabling them to master the machine operation within a short period and successfully achieve the upgrade and transformation of their production line.
This cooperation is a powerful testament to DXTECH’s laser cutting technology strength. In the future, DXTECH will continue to adhere to innovation and service, providing efficient and intelligent laser cutting solutions to jointly promote the development of the industrial metal processing industry.
Features of DXTECH 12KW 2560W Series Ultra-Large Format Fiber Laser Cutting Machines
The DXTECH-W series of ultra-large format fiber laser cutting machines, with its innovative modular design concept, easily achieves flexible expansion of the metal cutting area and effectively reduces transportation costs. It boasts the following features:
1. Ultra-Large Processing Format and Thickness
With an ultra-large processing format of 2500 mm*12000 mm and a maximum cutting thickness of 25mm, the DXTECH-W series effortlessly tackles various ultra-large format processing challenges. It also supports custom formats, providing infinite possibilities for diversified production.
2. High-Strength Split Plate Welded Bed Design
The adoption of a high-strength split plate welded bed design not only optimizes the transportation scheme, allowing the entire machine to be easily loaded into standard 20’GP and 40’HQ containers but also significantly reduces transportation costs. The transportation cost is only one-third of that of traditional framed container transportation, saving valuable time and money for customers.
3. Split Frame Support Platform for Enhanced Stability
The unique design of the split frame support platform effectively reduces the load burden on the bed structure and minimizes the impact of material shock on the bed, thereby ensuring high-precision operation of the machine tool and significantly enhancing the bearing capacity of the workbench.
4. Efficient Subdivided Fluid Domain Dust Removal System
Equipped with advanced subdivided fluid domain dust removal technology, the smoke exhaust device can intelligently sense the laser cutting position, precisely activate the smoke exhaust function in the corresponding area, and simultaneously close non-cutting areas, achieving fully enclosed smoke control. This enhances suction power, ensures a clean and safe working environment, and minimizes smoke emissions.
5. Replaceable Independent Heat-Resistant Metal Sheets for Bed Protection
Specially designed replaceable independent heat-resistant metal sheets effectively block the erosion of spatter generated during the cutting process on the bed, extending the service life of the bed and ensuring the long-term stable operation of the equipment.
DXTECH Quality Assurance
2 Years free warranty
- This warranty only covers normal use of the laser machine
- This warranty does not cover any third party software or virus related issues not purchased from DXTECH
- We continue to provide lifetime free technical support to original customers. However, the warranty is not transferable.
Complete After-sales Service
- Your salesperson and factory technicians will together take care of all your after-sales issues from the moment you received the laser machine.
- We provide free online training and techinical support. Besides, we can also go to your place to settle down the installation, debugging, training, and using matters.
